Sunday, May 17, 2020

Edgar Allan Poe And His Works - 1496 Words

Edgar Allan Poe is one of the most well-known authors in the history of literature. He is best known for his works of poetry and short stories. His works have affected not only literature in America, but around the world. Mainly centered on death, tragedy, and despair, his work mirrored those themes that constructed his life. It is by examining his works, in the context of his life experiences, that we are able to see a direct correlation between his life’s situations and the topics he chose to write about. Poe was born January 19, 1809 in Boston. He was the second child of two actors, Eliza Poe and David Poe Jr. though he never really got to know his parents, as his father had left the family in 1810 and his mother died a year after that. This would not be the last tragedy personally experienced by Poe; by the time he was 18 years old, he had no money or job experience, and was unable to support himself. It was at this time that he joined the military, where he would discover that military life was not for him. Having reconciled with his foster father, he left the military and received an appointment at the United States Military Academy. In 1830, John Allan, his foster father, wrote to him telling him he no longer wished to be in contact with him, as he’d remarried a younger woman and had a new family. Poe got angry; and after eight months at West Point, he got dismissed from the academy because he had purposely gotten himself court-martialed. Alone and bankrupt, heShow MoreRel ated Edgar Allan Poe and His Works Essay1013 Words   |  5 PagesThesis: Edgar Allan Poe was one of the most influential, yet misunderstood writers in American Literature. I. His Early Life A. His Adoption B. His Education II. His Later Life A. Books Published B. Military Life III. The Conclusion of His Life A. His Marriage B. His Death IV. His Works V. What Others Thought Of Him Edgar Allan Poe was an American writer, known as a poet and critic but most famous as the first master of the short story form, especially tales of the mysteriousRead MoreEdgar Allan Poe: His Life and Works705 Words   |  3 PagesEdgar Allan Poe was born in Massachusetts in 1809 and was orphaned by the time by the age of 2 (Fisher ix). Edgar lived with his godparents, and excelled in school but he had an irascible temper and was prone to alcoholism (Fisher vi). He first began his writing career by entering several â€Å"fiction contests† that was being held by newspapers in New England, and went on to write and publish 1 novel, and several short stories and poems (Fisher vii). He married his 14 year old cousin in 1836 and supportedRead MoreEdgar Allan Poe : His Life Influenced His Work1093 Words   |  5 Pages Edgar Allan Poe: How His Life Influenced His Work Edgar Allan Poe was an American author known for his works of depression and misfortune. Throughout his lifetime, Poe would never gain fame. It was only after his death that the true genius of Edgar Allan Poe was discovered. Poe frequently used his life occurrences—as terrible as they were—to influence his writings. It is through his writings that one can delve into the mind of Edgar Allan Poe and discover how his life truly was. Edgar Allan PoeRead MoreBrianna Ruiz-Vannerson. Leonard Miller. Enc1102. Feb. 231548 Words   |  7 PagesFeb. 23 2017 The Compelling Mind of Edgar Allan Poe Through: â€Å"Lenore† and â€Å"The Raven† Throughout the life of esteemed author Edgar Allan Poe, there have been many time that this extraordinary man’s life has been turned upside down with grief. His first encounter with this wretched demon was when he was no older than three years of age. The mother who birthed him dies and his father abandons them before her death (â€Å"Edgar Allan Poe†). He then is separated from his brother and sister, William and RosalieRead MoreEdgar Allan Poe; Fame Inspired by a Tragic Life865 Words   |  4 Pagespoet, Edgar Allan Poe, had been plagued by grief from an early age. He was an amazing poet and author who just happened to have a darker story. Many who have studied this prestigious man feel that his works, though magnificent, were extremely dark. Some believe it was nothing more then a fancy for him to spin such gruesome tales. Others feel his work was manipulated by the misfortune of his past. These people have actually found evidence that agrees with this statement. Th e works of Edgar Allan PoeRead MoreEdgar Allan Poe Research Paper1195 Words   |  5 PagesNick Nedzweckas Mrs. Merriam Lit and Comp 1 2 December 2010 Edgar Allan Poe His works and life relating to â€Å"Annabel Lee† [pic] Many poets and story writers write their stories based upon events and aspects of their life. They do this because it is so relatable and easy to write about because there is some truth in the words. Edgar Allan Poe is said to be one of these because his stories actually relate to his tragic, love stricken life. He is known to lead an overall depressingRead MoreEdgar Allan Poe : The Tale Heart, The Fall Of The House Of Usher, And Annabel Lee Essay1372 Words   |  6 PagesEdgar Allan Poe Edgar Allan Poe is well known for his poetry. Edgar Allan Poe was not only a world renowned poet, but he is also known as being a writer of short stories, as well as known for being a critic. Edgar Allan Poe has many literary works; quite possibly the most famous one being The Raven. Some of Edgar Allan Poe’s other famous works include The Tell-Tale Heart, The Fall of the House of Usher, and Annabel Lee. Edgar Allan Poe is also known as being a Romanticist, due to the factRead MoreThe Life and Works of Edgar Allan Poe Essay1487 Words   |  6 Pages Throughout the life of Edgar Allan Poe, he suffered many unfortunate events and endured several difficult situations. Some speculate that it was these experiences that helped to formulate the famous writing style of Edgar Allan Poe. His dark tales such as The Masque of the Red Death and The Tell-Tale Heart are horrific, and his poems such as Alone and The Raven show evidence that his life experiences influenced their dr eariness. Poes story plots and his own life are undeniably related andRead MoreInfluence That Endures Ever More: Edgar Allan Poe908 Words   |  4 PagesInfluence That Endures Ever More: Edgar Allan Poe Edgar Allan Poe once said, â€Å"Words have no power to impress the mind without the exquisite horror of their reality.† Edgar Allan Poe was one of the most influential people in literary history and his words had the great power to impress the mind. More than 150 years after the death of Edgar Allan Poe, his writings are still influencing and inspiring writers today. Edgar Allan Poe was one of the a greatest literary influences of the 19th century andRead MoreAnalysis Of Edgar Allan Poe s The Raven And The Fall Of The House Of Usher 896 Words   |  4 PagesEdgar Allan Poe is an extremely well known American writer and is famous for his horrific and mysterious works such as, â€Å"The Raven† and â€Å"The Fall of the House of Usher.† Poe was born in 1809 in Boston, Massachusetts in an era that seems to have many dark and ominous writers and pieces of literature originating from that time period. Poe is said to have launched the interest in many of the detect ive type stories that we read from modern day writers. â€Å"In the early 1800s, romanticism was the dominant

Wednesday, May 6, 2020

Essay about Comparing The Awakening and Their Eyes Are...

When looking at many novels the reader tends to look at whether or not the author has sympathy with the characters. Within the two stories The Awakening and Their Eyes Were Watching God, the author has sympathy for one of the characters but not the other. The two stories both have main characters that struggle with their own existence in life, but in The Awakening the author had more sympathy for Edna. In Their Eyes Were Watching God the author tends to be non-sympathetic toward all the male characters except for Edna’s third husband, Tea Cake. In the novel The Awakening by Kate Chopin, the character Edna Pontellier; a middle-aged married woman and mother who discovers her hunger for passion and romance for the first time in her†¦show more content†¦On the other hand the author of Their Eyes Were Watching God was not sympathetic with the male characters. In the novel Their Eyes Were Watching God the author shows no sympathy toward the male characters in the story. The author states that Logan is insensitive and too old for Janie from the start, which immediately discredits his ability of ever becoming a good husband in their relationship. The author comes to this conclusion due to the way he dehumanized her on a daily bases due to the robotized treatment. The author shows no sympathy toward Logan because she demeans the longevity of the relationship from the start, giving Logan no chance to salvage his marriage with Janie. Once Logan realized Janie would be leaving him for another man by the name of Joe Starks, he immediately became ineffective in convincing her to continue their relationship. Houston show no sympathy toward this character by bringing out Joe’s desire to pursue power by the same methods the whites did during slavery. Joe does this by hushing Janie’s voice in order to pronounce his voice louder and acquiring power by belittling others. Joe did not display good listening skills or a substantial stream of c ommunication with Janie which cripples the relationship. The author shows no sympathy towards Joe because she allows Janie to be strong willed and ultimately rebel against Joe’s suppression of her, and by toppling his secure sense of his own power; she destroys hisShow MoreRelated truthhod Quest for Truth in Joseph Conrads Heart of Darkness2840 Words   |  12 Pagesjourney than a journey between places.   Conrad juxtaposed his protagonists inward quest with an outward journey through the wilderness of   dark Africa. The novels climax was not comprised of actions, but of moral discoveries and intellectual awakenings.     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   A stylistic device utilized by Conrad throughout the novel is the highlighting of themes by setting certain symbolic elements in opposition to contrasting symbolic elements. In order to accomplish this, he relied heavily on metaphorsRead MoreHoly Spirit and Grandmother7600 Words   |  31 PagesHe wears dark glasses, dark furry arm, black truck and he had a black heart. He even wears his dark glasses in the rain. This is to hide his unhappy disposition. Enoch is a biblical character who was taken by God but never died. The only quoted words from Enoch the biblical character are â€Å"God shall be coming with his saints to judge and convict them.† This could intertwine with Enoch and the Gorilla because Enoch thinks that people judge him and do not like him so they are convicting him to a badRead More Their Eyes Were Watching God Essay6216 Words   |  25 Pages Their Eyes Were Watching God Theme Many times the love that a person is looking for is the one that a person doesnt realize. Setting The author begins and ends the book on a porch where Janie is telling her story to her friend Pheobe Watson. The book begins in the morning on the porch and then ends at night, symbolic of beginning and end. In between these two times Janie is telling her story which travels through the state of Florida. Style In this book, Hurston writes in the dielectRead MoreWitness by Peter Weir Notes12043 Words   |  49 Pagesteaching the importance of rejecting violence as a means of resolving disputes. * Eli sees in Book, a man who has little reason beyond his sworn oath, to uphold the law, but who will protect his family. Thus elevating Book’s stature in Eli’s eyes. * Eli comes to consider Book to be like family but still recognises the barrier that their cultural diversity presents. * Is a sort of ‘wise old man’, representing a godly community whose innocence has remained intact. * Daniel Hochletter:Read MoreLibrary Management204752 Words   |  820 Pagesmanagers are responsible for the coordination of team-based initiatives. Managers need to know the best techniques for managing teams as well as how to coach and mentor their subordinates. A sense of humor is always useful. Seeing things through the eyes of others in the organization can facilitate cooperation and reduce conflict among disparate points of view. It helps if managers convey a concern and interest in the people they manage. †¢ Financial Skills. All managers need a sound grounding in financialRead MoreProject Managment Case Studies214937 Words   |  860 Pagesthe cases and situations have been taken from the author s consulting practice. Some educators prefer not to use case studies dated back to the 1970s and 1980s. It would xii PREFACE be easy just to change the dates but inappropriate in the eyes of the author. The circumstances surrounding these cases and situations are the same today as they were twenty years ago. Unfortunately we seem to be repeating several of the mistakes made previously. Recommendations for enhancements and changes to

Importance of Operational Management

Question: Describe importance of operational management, operational function analysis for the furniture supplier organisation and tension between cost minimisation and quality maximisation? Answer: Introduction: Operation management is a part of management that only works to develop the operation strategy and monitoring the operation strategy as well. Operation managements main area is related with evaluation, design and controls the production process and redesign the production in order to develop the operation process. It helps the organisation to run the operation process accordingly and monitor the progress of the operation and compare the progress with organisations budgeted progress as well. This assignment has done on a furniture supplier organisation. Main aim of this assignment is to find out new ideas which would be helpful to develop efficiency and effectiveness of the business. Therefore first part of this assignment will show the nature and importance of operational management of that furniture supplier organisation and the link between strategic planning and operational management. Second part of this assignment will show the way the organisation can organise a typical production process and finally this report will show the techniques that organisation can adopt to develop their production. Importance of Operational management: Operation management of an organisation helps that organisation by monitoring the process of the production, by taking steps to develop the progress of the organisation and by implementing their strategy which is related to the organisations strategy. Mainly operation management set up the strategy by looking at the organisations strategy which helps the organisation to reach to their goals. Organisation gives priority to their operation management departments decisions at the time of decision making process as the organisations main outcome comes from production department which is controlled by operation department. Following points would be helpful to understand the operation departments contribution for the organisation: Contribution in decision making process: At the time of setting up the strategy the operation department provides their opinion for that strategy. Those opinions include the requirement of resources of production for the new project, the availability of part of the resources, the ability of the organisation to produce for the new project etc. Allocation of the resources: Operation department helps the organisation to allocate the resources. They collect materials, labour, machinery etc for production and allocate those to get standard outcome from those resources. It helps organisation to saving extra costs of production (Slack et al, 2013). Monitoring the production process: Operation department monitors the production process of the organisation. In this part they measure the resources that is using for production and compare the actual resources with budgeted resources. It helps the organisation to produce their products within their budgeted limit and it also helps them to produce standard products by using appropriate resources (Slack et al, 2013). Developing the strategy of production: Operation department does research of the production and try to find out other ways of production which would be helpful for the organisation to save the resources by maintaining their standard quality. It helps the organisation to develop their net profit as well (Slack et al, 2013). Operational function analysis for the furniture supplier organisation: In a furniture supplier organisation, operation management plays an important role to operate the production unit. Verities of functions involve in operation management and operation management daily work includes those functions as well. There are mainly eight functions that operation management operates daily in a furniture supplier organisation. Those are as follows, Selection of design of the furniture: Operation management need to know their customer organisations requirement and on the base of that the management of the organisation will select the design of the furniture to produce (Slack et al, 2013). Furniture production process selection: The operational management will plan to determine about the process of the production. In that situation they can determine about the resources that they can use for the production. For example, they can increase or decrease the uses of labour and machinery at this time (Slack et al, 2013). Production capacity determination: Operation management will determine unit of furniture they can maximum produce by using their labour and machinery. Plan for production: At this point the operational management can make a time scale sheet and on the base of that they can plan for the production. It would be helpful for them finish the work on time (Slack et al, 2013). Control the production: The furniture supplier needs to produce the furniture on the base of their demand. Otherwise over production could cause them to increase their storage costs. Costs and quality control: Operation department always try to control the costs of production by keeping the standard of quality of production. It helps them the organisation to increase their profit (Slack et al, 2013). Inventory Control: Inventory overstock could cause them to increase their stock costs and falling of price could cause them to decrease the profit as well. By looking at that situation operation management controls the inventory of the organisation and produce on the base of their customers demand. Machinery maintenance and replacement: Operation management control the maintenance of machinery and they replace faulty or backdated machinery to increase the ability of production. It helps organisation to keep balance on demand and supply. In addition modern machinery helps the organisation to develop the production and to motivate their employees (Slack et al, 2013). Process model of the furniture supplier and evaluation: It is important for the furniture supplier organisations operation management to follow a formalized process model which would be helpful for them to produce the furniture appropriately for the customers. Therefore the organisation can use the following process model which would be helpful for them to determine the accuracy of the furniture quality and quantity. Process model for the furniture supplier could be the following model, According to the diagram the furniture supplier organisation put raw materials by using technology or labours for the transformation process. In their transformed resources means change in materials on the base of customers order. In that situation the change could be change of physical characteristics of materials, location of materials, ownership of materials etc. It also changes on the base of their customer organisations feedback and returns (masterclassmanagement, 2014). At the time of transformation process, the organisation needs to design their process and implement the improvement of the process. Finally operation management can planning and control the process as of producing furniture. Finally with the help of operation managements plan, the organisation delivers the furniture to their customers and provides the excellent customer services as well. However after delivering products and services their customers provide their opinion and on the base of that opinion operation management improve their production process (masterclassmanagement, 2014). Improvement by using Three Es theory: Operating management of the organisation can evaluate their performance by using Three Es theory and on the base of that they can take steps to improve their strategy. It would be helpful for them to develop organisations objectives and it would be helpful to achieve competitive advantages as well. Main target of Operation management is to produce standard quality products by controlling the cost. Therefore Three Es helps them to achieve the target. Full meaning of Three Es is Economy, Efficiency and Effectiveness. Economy: On the base of economy the furniture organisations operating management will evaluate the costs of the production. In that situation they can review their raw material prices, labour costs, technological costs etc. Main target of this part is to reduce the costs of production and increase the quality of the production as well. Nowadays operation management of furniture manufacturing organisation try to use modern technologies to reduce their labour costs and increase production as well (Hill and Hill, 2012). Efficiency: In the efficiency part operation management evaluate their performances with other organisations performance. Efficiency part could be divided by two groups. Those are inter-authority comparison and inter comparison. Into inter-authority comparison, operation management compare their performance of production like operating expenses, number of employer, labour skills etc with other similar types of organisations. On the other hand inter comparison system helps organisation to compare costs of productions with other similar types of organisations (Hill and Hill, 2012). Effectiveness: Efficiency part helps operational management to determine their objectives and achievement of the organisation. In this point operational management compare the objectives that whether the objectives are practical and precise or not. On the base of that they takes steps do develop their activities (Hill and Hill, 2012). Tension between cost minimisation and quality maximisation: Organisations operation management always try to set up the strategy which would be helpful to minimise the costs of the production and develop the quality of the productions as well. It helps the organisation to achieve competitive advantages in terms of cost leadership and customers become have by getting good quality products. With the help of that the organisation can provide low costs products with good quality which always the customers look for (Hill and Hill, 2012). The furniture supplier organisations operational management can mainly look on the quality of the products and after that they can review the costs of the production. Therefore it could be said that, the organisation can give first priority on the quality of the products and second priority is the costs of the products. In terms of profit maximisation the organisation need to look on the cost of the production as well. Therefore operation management of the organisation always review the segments of the production to control the costs of the production (Hill and Hill, 2012). Significance of five management objectives: Operation management mainly looks on five objectives in terms of running the production procedure appropriately which would be meeting to the organisations requirement. Mainly operation management set up their strategy which meets to the organisations strategy as well and their main target is to deliver quality products with lower prices as well. Those five objectives are as follows, Costs: It has already been explained that, operation management of the organisation always try to minimize their costs. Therefore in some situation they move their manufacturing areas in other locations or they set up their manufacturing areas where they can get cheap labour, raw materials etc. Low casts help the organisation to maximise the profit (Hill and Hill, 2012). Quality: In terms of getting loyal customers, it is important for the organisation to maintain the quality of the products. It helps the organisation to increase their revenue and earning goodwill as well. Therefore operation management always maintain their quality of the products. In some situation they try to improve the quality of the products by keeping the same costs of the products. It helps them to get competitive advantages (Hill and Hill, 2012). Speed of the production: It is operation managements responsibility is to maintain the speed of the products. Operation management try to find out the ways to speed up the productions and in some situation they control the speed of the productions as well to maintain the quality of the products. The furniture supplier only supplies their production to a particular organisation therefore they control their speed on the base of the organisations demand (Hill and Hill, 2012). Flexibility: Operation management try to become flexible with their daily works. It helps them to develop their strategy. In this point flexibility means operation managements power to change the products and production process. However at the time of changing the production procedure the operation management looks on their customers requirements and organisations objectives (Hill and Hill, 2012). Dependability: Dependability is to deliver the furniture to their customers on time. It helps to gain goodwill and the customers become happy to get delivery on time. Operational management always do research to improve their services and try to find out the ways that they can use to deliver their products more accurate time (Hill and Hill, 2012). The way liner programme adds value to a production process: Liner programming is a mathematical technique that helps the organisation to maximise or minimize a linear function of several variables. Liner programme is helpful for operation management of the furniture supplier organisation. It helps the operational management to make the best possible use of available productive resources. In some situation the operational management may face the problem of bottle neck in production process. In that situation Liner programme helps the organisation to calculate the bottle neck, it highlights the bottle neck resources and suggests possible steps that the organisation can take to overcome that problem (IBM, 2014). The need for operational planning and control in producing a furniture: It is important for operational management to follow formalized procedure to determine the need for operational planning and the steps to control in producing the furniture. In this time they need to take some steps which would be helpful to set up their strategy and into their strategy they can include these steps as well. Those points would be as follows, They need to review all activities which are related with the production of furniture. They need to order and collect all the resources that they need to run their production procedure. They have to determine about the activities that they can run smoothly or they have to wait for other activities. In addition finally they have to determine about the time when they need other activities to take place (Heizer and Render, 2014). Planning the operation of producing the furniture and control the production procedure: Planning and the operation of producing the furniture and control the production procedure is mainly depend on the demand and supply of the products. Demand into the market could go down and therefore on the base of that the customer organisation may reduce the supply of furniture. However into the furniture market, it is unlikely reduces the demand of the furniture. However demand of a particular design may reduce and on the base of that customer organisation may ask to change the model of the furniture. In that situation it is important for the operation management to redesign the furniture production plan and implement the plan to provide furniture on their customers demand (Heizer and Render, 2014). On the other hand, furniture manufacturers would have to make plan by considering their situation as well. It is because they get delivery of raw materials from their suppliers. In some situation suppliers might renegotiate the price of raw materials, or they might start reducing the quality of the products. In that situation it is important for the operational management to redesign the production model and implement the production model to continue their production process by keeping their standard qualities (Heizer and Render, 2014). Moreover the supplier would have to consider other resources to run their production process. Other resources include labour, machinery etc. They need to look on their labour qualities, availability of the labour, costs of the labour. In addition, machinery availability, latest machinery uses, decision making whether they should use machinery or labour for production is also important work for the operation management of the organisation (Heizer and Render, 2014). Operational outcomes for the selected furniture supply organization: It is noted that being a supplier of furniture, the organization needs to set in motion with pre-assessment scheduling, followed by the supplier evaluation as well as the operational outcomes assessment. Below are the essential operational outcomes for the selected business organization: Operational planning Conversions Expected benefit Forecasting demand The demand for the particular furniture is forecasted by the company or assess the demand of the product and accordingly order the wood High Assemble stock Assembling the stock like wood, nails, paints, steel and adhesive low Cutting the wood Items are being machine rather than assemble from the parts. Manufacturing as per the order of the clients (Apte et al. 2011). Low Designing and using adhesive and various other materials Innovating the style of furniture along with selecting the design, greasing and polishing the furniture High Checking the quality Quality controller check the quality by assessing the furniture strength and weight and size as per the client demands (Trietsch and Baker, 2012). High Inventory Entire finished product are being keep for the dispatch by using the batch processings. Low Logistics Final send into the stores and from there to consumers. Medium Network plan: Network planning helps to reduce the complexity of task. In this study, implementation of TQM within the existing supply chain system of the furniture company, network diagram will give the time of the project which will help in scheduling of the project. Below are the details of the network plan for the selected business organization. Activities Predecessor DAYS A - 2 B - 3 C B 1 D A,C 3 E D 8 F C 1 G F 6 H F 3 I B 7 J H,E,G 2 Here, A = Preparing the technicals specifications B = Tender processing C = Work orders D = Supply of equipments E = Supply of TQM F = Supply of fittings G = Civil work H = Installations I = Monitoring J = Dummy testing The below mentioned figure explores the critical path of the network: Figure: Network of the project So, the critical path is The approaches that can be used for project management and quality control in sale, stock or purchase process: It is important for the operational management to control the quality of the furniture for sales, stock, and purchases process. It helps the organisation to gain goodwill and to run the business successfully. Therefore project management of the furniture supplier organisation can use different tools to control the quality of the furniture for sales, stock and purchase process. Those tools are as follows, The Ishikawa diagram: This diagram is helpful to examine the reasons of something happens or might happen in operational process. It helps the process management to identify the gaps of production and on the base of that process management can take steps to fulfil the gaps. (pumhut, 2014) Control chart: Into the furniture manufacturing organisation control chart would be helpful to find out normal distribution and allows the organisation to track trends and adjust the process mean when the organisation reach goals and need to set new goals. Main reason of using control chart is the organisation can track trends overtime (pumhut, 2014). Conclusion: Finally it could be said that, operation management plays one of the most important roles within an organisation. With the help of operational management the organisation can reach to their goals easily and it helps them to develop the business by gaining goodwill as well. On the other hand, operational management need to follow formalized process to overcome their challenges and to run their daily works. It would be helpful for the operational management to reach to their target easily. Personal reflection: After executing this study, it is now clear to me that operation management is part of strategic importance to every organisation and it plays very important role in reducing the company cost and the increase in production of the company. In order to execute this research work, as I choose a furniture supplier organization as the case organization, it helped me to understand the aspect related to manufacturing and innovating design for the furniture. This study at the same time helped me to understand how the business attains the supply and demand balance in the marketplace. During the study, I also understood that company takes too much long process of manufacturing the furniture because of the large part of the time is taken in the production planning and strategy. References: 1. masterclassmanagement, 2014. Information obtained from https://www.masterclassmanagement.com/BusinessManagementCourse-DayToDayRunning.html . Last viewed 23/06/2014 2. Slack N. Brandon-johns A. Johnston R. 2013. Operational management, 7th London: Pearson 3. IBM, 2014. Information obtained from https://www-01.ibm.com/software/commerce/optimization/linear-programming/ . Last visited 27/06/2014 4. Hill, T. Hill, A, 2012. Operational management. 7th London: Palgrave McMillion 5. Heizer, J. Render B, 2014. Operational management. 11th London: Pearson 6. CNX, 2014. Information obtained from https://cnx.org/content/m32170/latest/. Last visited 28/06/2014 7. Pmhut, 2014. Information obtained from https://www.pmhut.com/quality-control-in-project-management . Last visited 28/06/2014